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At Acqua & Sapone Beauty, we do our best to make sure all your needs are taken care of. If you have to cancel or change your appointment, just let us know. If you inform us less than 24 hours before your scheduled time, we have to charge an administration fee and cannot guarantee we’ll be able to slot you in. Want to find out more? Get in touch.


Please be courteous to the staff and other clients at Acqua & Sapone Beauty and make sure you arrive on time for each appointment. If you are more than 15 minutes late, we may have to reschedule your appointment for another time. If you see you are running late, the best thing to do is let us know so we can minimize any disruption to our staff and other customers.


At Acqua & Sapone Beauty we are committed to safeguarding and preserving the privacy of our clients and visitors. This Privacy Policy explains what happens to any personal data that you provide to us or that we collect from you while using our services or visiting our website.


1. Information We Collect

We may collect and process the following data about you:

- Information you provide to us when filling in forms on our website or during your consultation, such as your name, contact details, and medical history.

- Information provided voluntarily by you during your interactions with our staff, such as treatment preferences or concerns.

- Information about your visits to our website, including but not limited to traffic data, location data, and other communication data.

- Any other information that you voluntarily provide us with.


2. Use of Cookies

We may gather information about your general internet use by using cookies. Where used, these cookies are downloaded to your computer and stored on its hard drive. Such information will not identify you personally. It is statistical data that does not identify any personal details whatsoever. You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the "settings" section of your computer.


3. Use of Your Information

We use the information that we collect from you to provide our services to you. In addition to this, we may use the information for one or more of the following purposes:

- To provide information to you relating to other treatments or services that may be of interest to you.

- To inform you of any changes to our website, services, or policies.

- To improve our website and services based on your feedback.

- To administer any promotions, surveys, or other site features.


4. Storing Your Personal Data

In operating our website and providing our services, it may be necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing, or processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is treated securely and in accordance with this Privacy Policy.


5. Disclosing Your Information

We will not disclose your personal information to any other party, except:

- When required to do so by law.

- In connection with any legal proceedings or prospective legal proceedings.

- To establish, exercise, or defend our legal rights.


6. Third-Party Links

On occasion, we may include links to third-party websites on our website or in our communications. Where we provide a link, it does not mean that we endorse or approve that site's policy towards visitor privacy. You should review their privacy policy before sending them any personal data.


7. Access to Information

In accordance with the Data Protection Act 2018, you have the right to access any information that we hold relating to you. Please note that we reserve the right to charge a fee of £10 to cover costs incurred by us in providing you with the information.


8. Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at


We reserve the right to update and amend this Privacy Policy from time to time without prior notice. Updated versions will be posted on our website.

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